Privacy Policy
Saltbush & Clay is committed to protecting your privacy and follows the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).
What We Collect and Why
Personal Information (PI): This is any information that identifies you, such as names, addresses, email addresses, and phone numbers.
Collection Methods: We collect your PI through various methods, including interviews, correspondence, phone, email, our website, and from publicly available sources or third parties (like cookies).
Primary Purpose: We collect your PI mainly to provide our services to you, provide information to our clients, and for marketing.
Marketing: We may use your PI for marketing purposes; you can unsubscribe from our lists at any time by contacting us in writing.
Transparency: When collecting PI, we will, where possible, explain why and how we plan to use it.
Sensitive Information
Definition: This includes details like racial origin, political opinions, religious beliefs, criminal record, or health information.
Usage Limits: We will only use sensitive information for its primary purpose, a directly related secondary purpose, with your consent, or when required by law.
Third Parties and Disclosure
Source of PI: We primarily collect PI directly from you. If we receive information from third parties, we will take steps to ensure you are aware of it.
Disclosure: Your PI is disclosed only:
With your consent.
Where required or authorised by law.
Security and Access
Security: Your PI is stored securely to protect it from misuse, loss, and unauthorized access or modification.
Retention: We will destroy or permanently de-identify your PI when it is no longer needed, though most PI in client files will be kept for a minimum of 7 years.
Access & Correction: You have the right to access, update, and correct the Personal Information we hold about you. Please contact us in writing.
We will not charge an access request fee, but may charge an administrative fee for providing a copy of your PI.
We may require identification to protect your information before granting access.
Contact and Updates
Policy Changes: This policy may be updated periodically; the current version is available on our website.
Complaints and Enquiries: For any privacy-related questions or complaints, please contact us:
Contact Method Details
Email: shop@saltbushandclay.com
Phone: +61 7 5484 5148
Mail: PO Box 88, Imbil, QLD, 4570