Terms of trade.

If These terms, along with our Terms of Use, govern all purchases from the Saltbush & Clay online store. By placing an order, you agree to these terms, which form a separate contract for each order.

Orders and Purchasing

  • Agreement: You agree to these terms when purchasing Products ("Products") from the website (www.saltbushandclay.com).

  • How to Order: You must either (a) create a website account or (b) complete the checkout details.

  • Cancellations/Changes: Contact us immediately to request an order change or cancellation. We cannot guarantee changes if processing has begun.

  • Right to Refuse: Saltbush & Clay may refuse any order, promptly informing you and issuing a full refund.

  • Out of Stock: If a Product is out of stock after payment, we will offer a refund or exchange.

  • Personal Use Only: All Products are for personal use or gifting only and may not be resold. Unauthorized reselling may result in legal action.

Prices and Payment

  • Currency: All prices are in Australian Dollars (AUD) and include GST.

  • Price Changes: Prices can change without notice; confirm the current price when ordering.

  • Total Cost: The total includes the Product price, GST, delivery costs, and any agreed-upon additional fees (e.g., subscriptions).

  • Payment: Full payment is required at the time of order using an accepted online method. We may change accepted payment methods at any time.

Shipping, Title, and Risk

  • Delivery Estimates: Delivery times are estimates only and are not guaranteed.

  • Liability for Delays: To the extent allowed by law, we are not liable for any loss due to delivery delays.

  • Risk and Title Transfer: Title (ownership) and risk of loss/damage transfer to you the moment the Products are delivered to your specified address.

Liability and Warranty

  • No Express Warranty: We do not provide an explicit guarantee regarding the condition, quality, or fitness for a specific use of the Products or website content. We are not liable for loss from Product faults or website errors.

  • Australian Consumer Law (ACL): The Products come with mandatory guarantees under the ACL. You are entitled to a replacement or refund for a major failure and compensation for other foreseeable loss. You can also have Products repaired or replaced if quality is unacceptable and the failure is not major.

  • Limited Liability: If we fail to meet our obligations and you suffer a loss, our liability is limited to a refund or replacement of the Products. We are not liable for special or indirect damages.

  • Non-Payment: If you fail to pay according to these Terms, we may withhold, dispose of your order, or refuse further business with you, and we are not liable for any loss resulting from these actions.

Digital Gift Cards

  • Usage: Valid for purchasing products at the Saltbush & Clay Australian online store only.

  • Non-Transferable: Cannot be reloaded, exchanged for cash (unless legally required), or transferred to another card.

  • Validity: Valid for 36 months from the date of purchase. It has no value upon expiration.

General Terms

  • Governing Law: Orders and these Terms are governed by the laws of Queensland, Australia.

  • Entire Agreement: These Terms, your Order, Terms of Use, Returns Policy, and Privacy Policy constitute the complete agreement.

  • Amendments: Saltbush & Clay may change these Terms at any time. The Terms in effect when you place your order will govern that order.

  • Force Majeure: We are not liable for non-performance due to events outside our control (Force Majeure); deadlines will be extended until the event is resolved.